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How to cancel HelloFresh and stop your subscription easily and quickly

Don't dread canceling your HelloFresh subscription — we'll walk you through it

Meal kit delivery subscriptions, such as HelloFresh, can be extremely convenient. With HelloFresh, you can get weekly boxes filled with all the pre-portioned ingredients necessary to make healthy, unique, and varied recipes, along with the instructions and nutrition information for each recipe delivered right to your house. This eliminates the need for weekly menu planning and grocery shopping, and simplifies meal preparation, reduces food waste, and introduces you to new dishes and cooking techniques.

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5 minutes

What You Need

  • Computer, phone, or tablet with internet access

However, HelloFresh is a subscription service rather than an ala carte meal box, so if you go on vacation, change your budget or diet, or just decide you want to try a different approach to meal planning and prep, you might want to cancel or change your HelloFresh subscription. Can you skip a delivery, change, or cancel your HelloFresh subscription? If so, how do you cancel HelloFresh subscriptions? Keep reading to find out.

HelloFresh pre

HelloFresh subscription plans

HelloFresh is a subscription service that auto-renews each week unless you pause, change, or cancel your plan on your customer account page. There is no membership fee to start receiving boxes. When you sign up, you can select from one of several meal plans, each of which can be purchased in a two- or four-person serving size and in quantities of two, three, four, five, or six different meals per week. The meal plans offered by HelloFresh include the following:

  • Classic Meat and Veggie: A standard omnivore diet with recipes featuring meat, poultry, fish, and fresh vegetables from a variety of cuisines.
  • Veggie: Meat-free recipes featuring vegetables.
  • Family Friendly: Recipes that are specifically tailored to appeal to young palates.
  • Pescatarian: Vegetable-heavy dishes that do not contain meat or poultry but do contain fish and seafood.
  • Calorie Smart: This plan includes dietitian-approved recipes that are all under 650 calories per serving.
  • Quick and Easy: For those short on time, these recipes can typically be made in less than 20 minutes.
Easy meal prep with HelloFresh meal kits.

How to change your HelloFresh subscription

Customers are never locked into their HelloFresh meal plan. At any point, you can log into your customer account page and change the number of meals you receive each week, the number of servings per recipe, and the type of recipes you receive. For example, you may start with two servings of four different recipes in the Pescatarian plan each week but then decide you want to try two servings of just three Calorie Smart recipes the next week.

Step 1: Log in to your customer account page.

Step 2: Change the number of meals you receive each week, the number of servings per recipe, and/or the type of recipes you receive.

Fresh meal cooked using HelloFresh meal prep kits.

How to skip a HelloFresh order

From your HelloFresh customer account page, you can skip your upcoming delivery before it is prepared and shipped. Here are the steps to skip an order:

Step 1: From your account page, click on "My Menu."

Step 2: Choose the delivery day for the week you want to skip.

Step 3: At the top of the menu, click on "Edit Delivery."

Step 4: From the options that pop up, select "Skip this week."

Easy meal prep with HelloFresh meal kits.

How to cancel HelloFresh subscriptions

You can cancel HelloFresh subscriptions by logging into your customer account page.

Step 1: Log in to your customer account page.

Step 2: Click on your name in the upper right-hand corner.

Step 3: Click "Account Settings."

Step 4: At the very bottom of the Plan Settings page, go to the "Status" section and click "Cancel Plan."

Step 5: Finally, just follow the prompt(s) for your cancellation. You will receive a message confirming that your account has been canceled.

It’s important to note that you must pause or cancel an order by 11:59 p.m. PT five days before your next scheduled delivery or you will be charged for that upcoming order. HelloFresh cannot process cancellations requested after the cut-off date because the order will have already been processed.

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