Skip to main content

United made these major upgrades to its premium Chicago lounge

United opens renovated Polaris Lounge in Chicago

United Polaris Lounge, Chicago
United Polaris Lounge, Chicago United Airlines / United

Yesterday, United’s upgraded and expanded Polaris Lounge at Chicago O’Hare International Airport opened, with improved amenities, a modern design, and additional room. With almost 25,000 sq-ft of space, the lounge is now 50% larger, with 50 seats in the dining area, 350 seats for guests, six more restrooms, private spaces to focus and relax, and an additional bar. Not only that, but United partnered with Crate & Barrel on an array of products.

The Polaris Lounge was ahead of its time

The United Polaris lounge was launched in 2016, making United the first U.S. airline to create a premium lounge for international business travelers. Today, there are six Polaris lounges in the U.S., more than any other domestic carrier. 

Recommended Videos

Aaron McMillan, United’s Managing Director of Hospitality Programs, said: “Our vast international network is one of United’s unique strengths, and our United Polaris lounges help set the tone for business class travelers before or after their long-haul flights. Customers are going to love our new Chicago lounge because it gives them more of all of the things they want most—more space, more amenities, and more dining options—and we’ll carry this new elevated design into future lounge openings and renovations across our United Polaris lounge portfolio.”

The reopened Polaris Lounge in Chicago has improved dining and beverage options, featuring premium à la carte meals such as Prosciutto Parmigiano Crostini, Shrimp, Scallop, Spring Vegetable Risotto, and Aperol Spritz cake. The opening of the second bar makes United the only domestic airline with two bars in a business class lounge. 

The lounge’s design reflects the city’s art, architecture, and geography. The airline partnered with Johalla Projects to showcase work from nine Chicago-area artists. Additionally, Crate & Barrel, based in Chicago, provided decor and dinnerware. That includes the company’s Marin dinnerware, exclusive Le Creuset colors, and the new Tuscan Marble collection.

Mark Reif
Mark Reif has a passion for the outdoors and travel, and telling the stories of his experiences. He’s a lifelong…
United adds new flights just in time for college football season kickoff
Notre Dame stadium night game

For college football fans, there’s nothing like game day. Whether the season opener or a heated rivalry, every game is another chance to cheer on the team and savor every touchdown. That’s especially true for those who can be in the stadium, where the roars of the crowd and video board replays make it feel like a combination of football and a rock concert.

This fall, United Airlines heeds the call of devoted gridiron fans, with the addition of 24 round-trip direct flights to some of this year’s hottest games. The trips emphasize a historic college football power and include some of the season’s most anticipated matchups.

Read more
American Airlines debuts unique Provisions lounge in Charlotte
American Airilnes 737

Starting in late summer 2025, American Airlines will bring a unique option to Admirals Club customers traveling through Charlotte Douglas International Airport (CLT): the Provisions by Admirals Club Lounge. American designed the space for passengers on the go who need somewhere to work and refuel. The lounge will be located in Concourse A next to Gate A1.

Fresh, flexible food and a clean design

Read more
American Airlines unveils 3 new upgrades in Flagship Business suites
American Airlines Flagship suite

Soon, American Airlines passengers can look forward to an upgraded in-flight experience, with luxurious Flagship Suite seats added to Boeing 787-9 Dreamliner aircraft. The upgraded aircraft will be available for select international flights, and the suites include new details and amenities for long-haul comfort.

How Flagship Suites enhance the inflight experience

Read more