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JSX, explained: What to know about the semi-private, luxury air carrier

Is this semi-private air carrier worth the cost?

JSX Airlines
lorenzatx / Shutterstock

What if we told you that you could enjoy the benefits of private air travel without the hefty price tag? Welcome to the world of JSX, a game-changer in the aviation industry that offers a semi-private flying experience. This innovative air carrier bridges the gap between commercial and private travel, providing passengers with the luxury and convenience of private jets at a fraction of the cost. Let’s dive into the details of JSX, its impact on major commercial airlines, and whether this unique travel option is truly worth considering.

JSX: the details

JSX Airlines
Robin Guess / Shutterstock

JSX, also known as JetSuite X, Inc., is an American air carrier operating in the United States and Mexico. Describing itself as a “hop-on jet service,” JSX offers convenience that rivals traditional commercial flights. Operating as a public charter, JSX doesn’t directly operate aircraft but instead charters 30-seat Embraer regional jets, which are managed by a subsidiary. These jets are customized with 30 business-class seats, providing extra legroom, in-row power, and a streamlined, overhead-bin-free design.

One of the standout features of JSX is its use of fixed-base operator (FBO) terminals, which significantly enhance the passenger experience. Because of regulatory flexibility afforded to charter operators, JSX can bypass some of the more time-consuming TSA screening requirements, allowing for a seamless travel experience. Passengers can enjoy the luxury of boarding through private terminals, facing fewer lines and a shorter wait time compared to standard commercial flights. With JSX, there’s no need for an extensive check-in process, as travelers can be seated and ready for takeoff just 20 minutes after arriving at the terminal.

How much does a JSX flight cost?

JSX offers two ticket types, starting at $300 each way: Hop On and All In. Hop On tickets are the more affordable option. While nonrefundable, cancellations provide a future flight credit minus a $50 fee. Advanced seat selection costs $10 to $30 each way. This fare includes two checked bags up to 50 pounds each.

All In tickets are pricier but offer greater flexibility. Cancellations are refundable to the original payment method, and seat selection is free. There are no fees for changes or cancellations, and passengers can check three bags up to 50 pounds each.

To get some pricing examples, we plugged in a few flights on jsx.com. A one-way flight from Dallas to Las Vegas costs $545 for Hop On and $949 for All In. From Salt Lake City to Burbank, it’s $379 for Hop On and $559 for All In.

Where does JSX fly?

JSX offers point-to-point flights to several destinations in the United States and Mexico. The airports that JSX serves include:

  • Austin, Texas (AUS)
  • Boca Raton, Florida (BCT)
  • Burbank, California (BUR)
  • Cabo San Lucas, Mexico (CSL)
  • Carlsbad / San Diego, California (CLD)
  • Concord / Napa, California (CCR)
  • Dallas, Texas (DAL)
  • Denver / Boulder, Colorado (BJC)
  • Destin, Florida (DSI)
  • Gunnison / Crested Butte, Colorado (GUC)
  • Houston, Texas (HOU)
  • Las Vegas, Nevada (LAS)
  • Lajitas / Big Bend, Texas (T89)
  • Los Angeles, California (LAX)
  • Miami / Opa-Locka, Florida (OPF)
  • Monterey / Carmel, California (MRY)
  • Morristown, New Jersey (MMU)
  • Naples, Florida (APF)
  • Oakland, California (OAK)
  • Orange County / Santa Ana, California (SNA)
  • Reno-Tahoe, Nevada (RNO)
  • Salt Lake City, Nevada (SLC)
  • Scottsdale, Arizona (SCF)
  • Taos, New Mexico (TSM)
  • Westchester County, New York (HPN)
  • West Palm Beach, Florida (PBI)

The routes that JSX flies change constantly, so keep an eye on the Where We Fly page.

How do I book a JSX flight?

Booking a JSX flight is very similar to how you book a regular commercial flight. Simply go to jsx.com and select your departure and destination cities as well as your travel dates. Browse available flights and select either the Hop On or All In ticket option. After you choose your preferred flight, you’ll be asked to enter passenger details and select any additional services. Afterward, you’ll receive a confirmation email with your itinerary. 

What JSX means for major airlines

Airplane waiting at gate as the sun rises
Rocker Sta / Unsplash

JSX represents a significant shift in the aviation industry, however, the Federal Aviation Administration (FAA) is considering stricter safety regulations for public charter air carriers like JSX. Currently, JSX operates under less rigorous rules, which allows them to offer unique benefits like a shorter check-in time and access to private terminals.

If the FAA enforces these changes, JSX would have to adhere to the same safety standards as commercial airlines, potentially affecting their operational model. This could diminish the competitive edge by increasing costs and altering the customer experience. 

Major airlines like American and Southwest, along with pilots’ unions, have advocated for these stricter regulations, arguing that JSX exploits a regulatory gap. They believe this levels the playing field, ensuring all airlines maintain consistent safety standards. JSX, however, disputes these claims, emphasizing its commitment to safety while providing a luxurious service. 

Is JSX worth it?

JSX Airlines Sign
JHVEPhoto / Shutterstock

Whether JSX is worth it largely depends on your budget and travel expectations. If you value a luxury travel experience and are willing to spend a bit more, JSX offers a premium service with private terminals and spacious seating, making it a worthwhile investment. They also allow pets on board for a $100 one-way fee, adding extra convenience for pet owners.

However, if you’re accustomed to flying economy and looking for the lowest fares, JSX can be relatively expensive. Additionally, the air carrier’s destination options are somewhat limited compared to major carriers.

Amanda Teague
Amanda, an accomplished freelance writer with four years of experience, is a dedicated explorer of both the world and the…
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