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I asked travel advisors how they book trips for their wealthiest clients. Here’s what they told me

I asked luxury travel advisors how they plan trips for their richest clients

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Emilia / Adobe Stock

Most people assume luxury travel planning starts with a private jet, a five-star hotel, or a price tag that would make the average traveler cringe.

But after speaking with luxury travel advisors who regularly plan trips for affluent and ultra-high-net-worth clients, I learned something surprising: the wealthiest travelers aren’t necessarily paying for more luxury. They’re paying for certainty.

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The advisors I spoke with repeatedly returned to the same themes. Privacy matters more than flash. Access matters more than amenities. And the most valuable work often happens long before a client boards a plane.

Wealthy travelers don’t start with a destination

One of the biggest misconceptions about luxury travel is that wealthy travelers know exactly where they want to go and simply ask someone to make it happen.

In reality, many advisors begin somewhere else entirely.

“The first thing I do when a wealthy client calls me is the same thing I do with every client: I listen,” said Ariadna Garduño, founder of Experience Designer by Ari Garduño. “I don’t ask for a budget upfront. I ask what they’re chasing — the feeling, the moment, the animal, the silence.”

That sentiment appeared repeatedly in conversations with advisors.

Rather than asking whether a client wants to visit Italy or Kenya, advisors spend time understanding how they want the trip to feel. Some travelers crave privacy. Others want adventure. Some are looking for time with family. Others simply want to disconnect from demanding careers for a week.

According to Emmanuel Burgio, founder and CEO of Blue Parallel, one of the biggest mistakes in luxury travel planning is assuming everyone shares the same definition of luxury.

“A lot of people assume luxury travel is only about Michelin-starred restaurants, private jets, and presidential suites,” Burgio said. “In reality, the most discerning travelers are often searching for experiences money alone cannot buy.”

The destination often comes second. The desired outcome comes first.

Privacy has become the ultimate luxury

While luxury travel has long been associated with opulence, many advisors say today’s affluent travelers are moving away from flashy displays of wealth.

Instead, they’re seeking privacy.

Merritt Olson, luxury travel advisor with Sarah W. Lee Travel and Departure Lounge, put it succinctly: “Five-star is the starting point.”

Olson says many clients now request villas, residential suites, and even full property buyouts. They want space, flexibility, and the ability to enjoy a destination without crowds.

Burgio sees similar trends among Blue Parallel’s clients.

“These travelers are often looking to be completely off the grid and away from crowds,” he said.

That can mean buying out an entire lodge in Iceland, chartering a yacht in the Mediterranean, staying at a remote lodge in Patagonia, or renting a private island.

Olivia Ferney, chief marketing officer of Top Tier Travel, says many clients also request highly personalized experiences designed around privacy and discretion.

“High-end travelers often request experiences most people don’t even realize are possible,” Ferney said.

Private after-hours museum visits, helicopter transfers, sold-out event access, private yacht charters, and hidden entrances designed to avoid public spaces are increasingly common requests.

Access matters more than amenities

Many travelers assume the biggest luxury travel perk is an upgraded suite or a bottle of champagne waiting in the room.

The advisors I spoke with suggested otherwise.

According to Burgio, “For many ultra-high-net-worth travelers, the true luxury is access.”

That access can take many forms.

Burgio described arranging private meetings with indigenous community leaders, after-hours openings of UNESCO sites, and exclusive visits with experts and artisans who are not accessible to the general public.

Garduño shared perhaps the most memorable example. She once arranged for a historic monument in Egypt to be closed for a private visit by a single couple.

Those experiences are difficult to replicate online because they’re often built on years of relationships.

“With the right relationships, almost anything is possible,” Garduño said.

Ferney echoed that sentiment.

“Most perks and upgrades come down to relationships and volume,” she said.

Anyone can book a hotel room online. Securing access to inventory that isn’t publicly listed, arranging private experiences, or receiving special treatment upon arrival often depends on who is making the request.

Luxury travelers aren’t paying for hotels. They’re paying for time.

Perhaps the biggest takeaway from these conversations was that affluent travelers view travel differently than most people.

While average travelers often spend months researching destinations, comparing prices, and trying to optimize every dollar, wealthy travelers tend to focus on a different resource.

Time.

“What most people don’t realize is that the real product is time,” Ferney said.

Shane Mahoney, founder and CEO of Lugos Travel, shared a similar perspective.

“Luxury travel isn’t about excess anymore; it’s about access, personalization, and removing friction,” Mahoney said.

That friction can come in many forms. Long airport lines. Stressful transfers. Poorly planned itineraries. Missed connections. Hours spent trying to fix problems during a vacation.

According to Olson, affluent travelers aren’t paying for fancy hotels as much as they’re paying for someone to eliminate those headaches before they happen.

“My clients aren’t trying to save money,” Olson said. “They’re protecting their time and looking to eliminate friction.”

That philosophy influences everything from transportation choices to hotel selection. Advisors often recommend helicopter transfers over long drives, private guides over group tours, and fewer hotel changes throughout a trip.

Many wealthy travelers would rather spend more money than waste valuable vacation time.

Most of the work happens behind the scenes

If luxury travel planning were a movie, the glamorous part would be easy to film.

Private villas. Luxury safari lodges. Yacht charters. Michelin-starred restaurants.

The harder story to tell is the work that happens behind the scenes.

Ritu Panesar, founder and president of Travelopod, explained that luxury travel often succeeds or fails based on details travelers never see. Flight routing, fare rules, connection times, contingency planning, hotel briefings, and supplier coordination can determine whether a trip runs smoothly when unexpected issues arise.

“The real luxury is the structure underneath,” Panesar said.

Olson believes many travelers misunderstand where the value of a travel advisor actually lies.

“The booking is maybe 20% of the value,” she said.

The rest comes from anticipating problems, communicating with hotels before arrival, confirming details, and staying available when plans inevitably change.

Allison Collier, owner of Collier Travel Collective, described another overlooked aspect of luxury travel planning: knowing what not to include. Sometimes the best decision is skipping the famous hotel, leaving an afternoon unscheduled, or recommending a quieter restaurant over a trendier one because it’s a better fit for the client.

“The strongest planning comes from knowing what to leave out,” Collier said.

Expensive doesn’t always mean better

One theme surfaced again and again throughout these conversations.

The most expensive option is not automatically the best option.

Luxury advisors consistently warned against assuming that a higher price tag guarantees a better experience.

Ferney noted that some of the most expensive hotels, villas, yachts, and private charters aren’t necessarily the right fit for every traveler.

Burgio offered a similar warning. A private yacht through the Greek islands might sound like the ultimate luxury experience, but it would be the wrong choice for a traveler whose real goal is solitude if the itinerary includes crowded destinations.

The best advisors aren’t simply trying to spend a client’s money. They’re trying to align the experience with the person taking the trip.

That distinction may be what separates a good luxury vacation from an unforgettable one.

After speaking with advisors who arrange everything from private safari buyouts to after-hours cultural experiences, one thing became clear. Wealthy travelers aren’t necessarily searching for bigger suites, more expensive hotels, or flashier amenities.

They’re looking for confidence.

Confidence that every detail has been considered. Confidence that someone is available when things go wrong. Confidence that their limited vacation time won’t be wasted.

In other words, the ultimate luxury isn’t extravagance.

It’s certainty.

Amanda Teague
Amanda, an accomplished freelance writer from Columbus, Ohio, is a dedicated explorer of both the world and the written word…
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